CADS retail services manager, Pete Humm explains:
“By working closely with the Waitrose team, we are able to respond quickly and effectively, providing the necessary workload overflow resource for every day updates and projects as the need arises. Once updated, we upload the store plans to the StoreSpace platform so that accurate information is accessible to all stakeholders that need it.”
Strong communication channels ensure consistency and accuracy
Working alongside Waitrose’ store planners, CADS team comprises a dedicated Work Stream Leader and 3 experienced retail planners, with additional planners available when the workload ramps up. Live projects and forecasted projects are tracked online, with workloads and deadlines agreed on a weekly basis.
The store planning team provides guidelines for each project. These instructions can range from single category seasonal updates based on a simple written brief to annotated CAD drawings for updating significant changes across multiple departments.
Chris Wilson, Store Development Group Manager, Waitrose
For over 10 years, CADS has been providing essential support for our store planning function that enables us to deliver accurate store plans for branches, partners, contractors and suppliers on time.
Hundreds of stakeholders both internal and external use these store plans to inform decisions everyday across our 352 branches as well as head office.
I can’t think of a time when CADS said no to any work we wanted completed. They always provide a very responsive and professional service delivering a high-quality level of work. We enjoy working with the team and thoroughly recommend them.