
Large-scale property asset information management
Nationwide Building Society (NBS) is now the world’s largest mutual financial institution, the UK’s third largest mortgage lender, and one of the UK’s largest savings providers.
Retail and office document control services
NBS has over 605 branches and 7 admin buildings, 8 regional hubs and 3 logistic buildings across the UK. As the property portfolio has been refurbished, keeping accurate records of the property asset management information has presented quite a challenge.
Combining space data for all branches into a single system
In 2012, CADS was commissioned to bring together the space data for all branches and office areas into a single system. This system needed to be easy to update and aspects of the company’s property portfolio reported on for facility management (FM) purposes.
Managing data and drawings during the refurbishment programme
The business continuously evolves their working environments, whether that’s all branches being refreshed as part of their refurbishment programme or making changes to their admin buildings to support hybrid working.
Each change requires amendments to NBS drawings and database to reflect these changes. This is now an ongoing task for the CADS Retail drawing team, helping to ensure we provide up-to-date drawings for the team.
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Explore CADS' retail planning servicesCADS' provide an excellent service, combining strong knowledge of our estate with attention to detail and a rapid response. This has enabled them to work effectively within our processes and support us in identifying any improvements.
Asset database linking to master CAD drawings
To address these issues, CADS’ developed their software asset database as the solution for NBS. The database contains all the relevant details of the property portfolio and is directly linked to the master CAD drawings. This enables the Business Services teams to make decisions and provide information when required.
Streamlined data for business services teams
Each building within the NBS estate now has its AutoCAD record linked to an online database called SpaceStation® asset database. The database in turn feeds into a central system hub of FM data providing an integrated repository for all branch and admin site-related information.
Data can be accessed from the CADS document controller by the relevant people within the organisation when they need information quickly e.g. to see what the different branches look like and what facilities they contain.
How CADS assists a high street bank to optimise its estate management
Alongside managing the property asset data, CADS supports NBS with information to assist their space planning decisions . We deliver bespoke reports and respond quickly to queries across Nationwide’s branch and office estate. This collaborative approach positions CADS as a trusted extension of Nationwide’s Business Services team.
These requests can range from calculating the total number of desks per department, total usable areas within the admin centres to how many counters are in each branch.
CADS is proud to be Nationwide’s property asset information partner for nearly 15 years
CADS is proud to be Nationwide’s property asset information partner of choice for nearly 15 years now. This has lead to a very dynamic working relationship between the two businesses. CADS has a deep understanding of Nationwide’s estate, enabling us to deliver fast, accurate, and tailored retail Building society estate management.
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Joe Birch
Property Consultant: Insight & Strategy, Nationwide Building Society
CADS' provide an excellent service, combining strong knowledge of our estate with attention to detail and a rapid response. This has enabled them to work effectively within our processes and support us in identifying any improvements.
The platform they provide makes answering queries around space, capacity and utilisation easy, with an intuitive reporting interface. Additionally, they have been able to integrate with our other systems, allowing full automation of what was previously a time-consuming process.
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