Managing property asset information for Nationwide Building Society

Andy Murray
Retail Case Study by Andy Murray HSEQ & Drawing Team Project Manager 15/01/2025

CADS proudly supports Nationwide Building Society, delivering accurate property asset information across its extensive retail banking branch estate and administrative centres. A partnership that has thrived and grown for nearly 15 years.

Scroll

Download Case Study
Managing Nationwide Building Society’s asset information

Large-scale property asset information management

Nationwide Building Society (NBS) is now the world’s largest mutual financial institution, the UK’s third largest mortgage lender, and one of the UK’s largest savings providers.

Retail and office document control services

NBS has over 605 branches and 12 Admin Centres and 9 Regional Hubs around the country. As the property portfolio has grown and been refurbished, keeping accurate records of the property asset management information has presented quite a challenge.

Combining space data for all branches into a single system

In 2012, CADS was commissioned by NBS’ Property & Corporate Services Department to bring together the space data for all branches and office areas into a single system. This system needed to be easily updated, and aspects of the company’s property portfolio reported on for facility management (FM) purposes.

Managing property asset information for Nationwide Building Society

Managing data and drawings during the refurbishment programme

The business was also undertaking a lengthy refresh and refurbishment programme in the branches including a shift to hybrid working system in all of their admin offices.

Changes in the office format to an open plan environment allowed NBS to apply their flexible working ethos. Collaborative working areas were introduced for employees and space-saving opportunities in the buildings were identified.

Amending the NBS drawings and database to reflect these changes is now an ongoing task for the CADS Retail drawing team whilst the rolling refurbishment programme takes place.

Discover CADS' retail planning services

Optimise your corporate real estate data, retail designs, feasibility layouts and floor plans with the help of CADS’ expert team.

Gain the resource and insights many leading retailers are already enjoying!

Explore CADS' retail planning services

CADS has transformed the way in which we capture, manage and exploit our drawing database. We have streamlined processes that were once time consuming and adding no value so that we can now work with outputs rather than spending all our time trying to input

Gurmeet Grewal Senior Manager, Real Estate and Facilities Maintenance, Nationwide Building Society

Asset database linking to master CAD drawings

To address these issues, CADS’ developed their software asset database as the solution for NBS. The database contains all the relevant details of the property portfolio and is directly linked to the master CAD drawings. This enables the Business Services teams to make decisions and provide information when required.

 

Managing property asset information for Nationwide Building Society
Managing property asset information for Nationwide Building Society

Streamlined data for business services teams

Each building within the NBS estate now has its AutoCAD record linked to an online database called SpaceStation® asset database. The database in turn feeds into a central system hub of FM data providing an integrated repository for all branch and admin site-related information.

Data can be accessed from the CADS document controller by the relevant people within the organisation when they need information quickly e.g. to see what the different branches look like and what facilities they contain.

How CADS assists a high street bank to optimise its estate management

Alongside managing the property asset data, CADS supports NBS with information to assist their space planning decisions . We deliver bespoke reports and respond quickly to queries across Nationwide’s branch and office estate. This collaborative approach positions CADS as a trusted extension of Nationwide’s Business Services team.

These requests can range from calculating the total number of desks per department, total usable areas within the admin centres to how many counters are in each branch.

 

Managing property asset information for Nationwide Building Society

CADS is proud to be Nationwide’s property asset information partner for nearly 15 years

CADS is proud to be Nationwide’s property asset information partner of choice for nearly 15 years now. This has lead to a very dynamic working relationship between the two businesses. CADS has a deep understanding of Nationwide’s estate, enabling us to deliver fast, accurate, and tailored retail Building society estate management.

 

Surveys for Santander's national refurbishment programme

See our case study on the measured survey services we have supplied for Santander’s retail banking estate and national refit programme for the last decade.

Discover the benefits of CADS' Retail services

If you want to know more about how we can help you, talk with one of our experts today.