Managing property asset information for Nationwide Building Society

Iain Tubby of CADS
Retail Case Study by Iain Tubby Survey Services Manager 15/01/2025

CADS proudly supports Nationwide Building Society, delivering accurate property asset information across its extensive retail banking branch estate and admin buildings. A partnership that has thrived and grown for nearly 15 years.

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Managing Nationwide Building Society’s asset information

Large-scale property asset information management

Nationwide Building Society (NBS) is now the world’s largest mutual financial institution, the UK’s third largest mortgage lender, and one of the UK’s largest savings providers.

Retail and office document control services

NBS has over 605 branches and 7 admin buildings, 8 regional hubs and 3 logistic buildings across the UK. As the property portfolio has been refurbished, keeping accurate records of the property asset management information has presented quite a challenge.

Combining space data for all branches into a single system

In 2012, CADS was commissioned to bring together the space data for all branches and office areas into a single system. This system needed to be easy to update and aspects of the company’s property portfolio reported on for facility management (FM) purposes.

CADS Case Study Managing Property Asset Information Nationwide

Managing data and drawings during the refurbishment programme

The business continuously evolves their working environments, whether that’s all branches being refreshed as part of their refurbishment programme or making changes to their admin buildings to support hybrid working.

Each change requires amendments to NBS drawings and database to reflect these changes. This is now an ongoing task for the CADS Retail drawing team, helping to ensure we provide up-to-date drawings for the team.

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CADS' provide an excellent service, combining strong knowledge of our estate with attention to detail and a rapid response. This has enabled them to work effectively within our processes and support us in identifying any improvements.

Joe Birch Property Consultant: Insight & Strategy, Nationwide Building Society

Asset database linking to master CAD drawings

To address these issues, CADS’ developed their software asset database as the solution for NBS. The database contains all the relevant details of the property portfolio and is directly linked to the master CAD drawings. This enables the Business Services teams to make decisions and provide information when required.

 

Managing property asset information for Nationwide Building Society
Managing property asset information for Nationwide Building Society

Streamlined data for business services teams

Each building within the NBS estate now has its AutoCAD record linked to an online database called SpaceStation® asset database. The database in turn feeds into a central system hub of FM data providing an integrated repository for all branch and admin site-related information.

Data can be accessed from the CADS document controller by the relevant people within the organisation when they need information quickly e.g. to see what the different branches look like and what facilities they contain.

How CADS assists a high street bank to optimise its estate management

Alongside managing the property asset data, CADS supports NBS with information to assist their space planning decisions . We deliver bespoke reports and respond quickly to queries across Nationwide’s branch and office estate. This collaborative approach positions CADS as a trusted extension of Nationwide’s Business Services team.

These requests can range from calculating the total number of desks per department, total usable areas within the admin centres to how many counters are in each branch.

 

Managing property asset information for Nationwide Building Society

CADS is proud to be Nationwide’s property asset information partner for nearly 15 years

CADS is proud to be Nationwide’s property asset information partner of choice for nearly 15 years now. This has lead to a very dynamic working relationship between the two businesses. CADS has a deep understanding of Nationwide’s estate, enabling us to deliver fast, accurate, and tailored retail Building society estate management.

 

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